Business Process Improvement for Metro Detroit Field-Service CompaniesBuilding Operations Since 2009

Your Field-Service Company Runs on Spreadsheets and Hustle. It Should Run on Systems.

We go into your back office, where your estimates, job costs, schedules, and invoices are scattered across a dozen apps that don't talk to each other, find where the money leaks and the work piles up, and rebuild it to run as one system. More revenue captured, hours back every week, zero headcount added.

Apply for Private Consultation

We take on 5 field-service companies a quarter · Apply to see if we're the right fit

Built for Metro Detroit companies that run crews and trucks. Landscaping, snow, excavation, HVAC, electrical, plumbing, paving, roofing. Different trades, same back office.

Serving Oakland and Macomb Counties

EXHIBIT 02 · The Cost of Running It the Old Way

You Built a Business. It Built a Cage.

01

Your best lead came in at 10 PM. Nobody responded until Thursday. The competitor who answered in 3 minutes, quote already in hand, won the work.

02

You track every job in a spreadsheet. The estimate lives in one app, the actuals in another, the follow-up in your head. Reconciling it eats your evenings, and you still can't say for sure which jobs made money.

03

A quote request hit your desk at 2 PM. Your team started on it at 4. By morning, the job belonged to the company that had a number in the prospect's hands by 3 PM the same day.

04

You bid the job at 542 hours. It came in at 654. Nobody caught it until the season closed, and by then the margin was already gone.

05

Your crews bill for the work. Nobody's tracking the drive time between jobs, and that windshield time is quietly eating your maintenance margin.

06

You're paying for 8 software platforms, $3K to $5K a month, and half your team doesn't log in. Your accounting is a leaky bucket and the leak doesn't show up until tax time. None of it was built for how your business actually runs.

It's time to stop trying to outwork your competitors. Out-operate them.

EXHIBIT 03 · The Back Office, Rebuilt

The operating system your field-service company runs on. Estimate, dispatch, job costs, invoicing, and follow-up, working as one seamless system instead of a dozen apps that don't talk to each other.

Free Your Best People. Let the Back Office Run Itself.

The back-office work that used to mean another hire, handled. Your people freed for the work that grows the business, with no new headcount required.

→ ON SYSTEMS
Lead Intake
$35K/yr
HAWK
HAWK
Lead Capture & Routing

Every inquiry answered and qualified in seconds, day or night. Nothing waits for morning.

RUNS IN THE BACKGROUND
★ TEAM-LED
Bookkeeping
$42K/yr
★ TEAM-LED
Marketing Strategy
$48K/yr
→ ON SYSTEMS
Lead Follow-Up
$45K/yr
SHEPHERD
SHEPHERD
Follow-Up

Every prospect followed up until they book or say no. Nothing slips.

RUNS IN THE BACKGROUND
→ ON SYSTEMS
Estimating & Job Costing
$32K/yr
ATLAS
ATLAS
Quoting & Job-Costing

Quotes priced in under a minute, and every closed job checked against the estimate, so the margin leak surfaces before the season ends, not after.

RUNS IN THE BACKGROUND
→ ON SYSTEMS
Customer Support
$30K/yr
NIKOLA
NIKOLA
Customer Service

Routine questions answered around the clock, so they never reach your phone.

RUNS IN THE BACKGROUND
→ ON SYSTEMS
Social & Content
$36K/yr
MUSE
MUSE
Marketing Content

A full campaign drafted from one brief: emails, posts, ads, landing page.

RUNS IN THE BACKGROUND
★ TEAM-LED
Office Management
$52K/yr
Mapping your back-office workflowCOMPLETE
Connecting the tools that don't talk to each otherCOMPLETE
Putting the repetitive work on railsCOMPLETE
Calculating yearly profit increase
What Your Back Office Gives Back
$0K
In New Back-Office Hires You Don't Have to Make
ZERO
New Hires Needed
100%
Your People, Freed
24/7
Back Office Running
Next Move

See what this looks like for your specific operation. The application does the math from your numbers.

Apply for Private Consultation
EXHIBIT 04 · See It in Action

Your Systems, Working.

Scenario 01

Every lead, qualified in under sixty seconds.

At 11:47 PM on a Tuesday, a lead with budget in hand asks about your highest-margin service. Hawk answers in seconds, qualifies them, and books the 9 AM appointment. Your team sleeps. Your competition responds Thursday.

EXHIBIT 05 · Who Builds Your Systems

From Special Forces to the White House to Your Business.

T.J. Typinski II, Founder of Lionmaker Systems, business process improvement
T.J. Typinski II
Founder, Lionmaker Systems

Shortly after September 11, 2001, T.J. saw that he was needed. He dropped a full-ride IT scholarship and answered the call immediately. His first day of basic training was November 1, 2001. By 18, he was jumping out of airplanes and helicopters with 10th Special Forces Group. Deployed to Iraq at 19. By 21, he was on the Presidential travel detail with the White House Communications Agency. 250+ days a year in the motorcade, credentialed into any embassy on earth, hand-carrying the nation's most sensitive communications for the President and cabinet. He started his first company by 25 and sold his first tech company before 30. Since 2009, his work has been one thing: finding where a business leaks money and piles up work, then rebuilding it to run on systems. He's done it for more than a dozen ventures of his own across education, fitness, real estate, and ecommerce, and for the founders he builds for. What he builds for clients is what he runs his own businesses on. Twenty-plus years building large, complex software systems, now pointed almost entirely at field-service companies and the way they actually run. He builds alongside your people and refines the system until it fits like a glove. Clients keep him because he becomes an engine for their growth, never because they are locked in.

"I've been building these systems since most 'AI consultants' were still in grade school."
2001 – 2004

US Army Special Forces

Selected for 10th Special Forces Group at eighteen. Combat-deployed to Iraq by nineteen. Trained in unconventional warfare, hand-to-hand combatives, survival, and airborne operations. Standards that don't bend when the situation does.

2004 – 2008

White House Communications Agency

Presidential travel detail, worldwide. Credentials that opened every door: U.S. bases, foreign capitals, any embassy on earth. Hand-carried the nation's most sensitive communications to cabinet-level officials. Zero failed missions.

2009 – Present

Business Process Improvement

Since 2009, two tracks in parallel: building my own companies and helping other founders rebuild theirs. More than a dozen ventures of my own across education, fitness, real estate, and ecommerce. Custom software, AI, and process systems shipped for clients years before the industry had a name for them. The playbook was already written when the market arrived.

2023 – Present

Latest Venture: Real Estate, Detroit

The newest of more than a dozen ventures: an investment company buying and selling 10+ properties a year in Detroit. Like the education, fitness, and ecommerce companies before it, it runs on the same systems we build for clients.

EXHIBIT 06 · Proof You Can Check

Most proof is a quote. Ours is a working system.

3 live demos

You Already Watched It Run

The demos above aren't storyboards. They're the systems we install, doing the actual work at actual speed. A lead booked at midnight, a quote priced in 52 seconds, a margin leak flagged the Monday after a job closed. We put the result in front of you before we ask for anything.

$125K/yr leak

An Audit Found $125K Nobody Saw

On a $4M commercial field-service company, one division was quietly losing $125,000 a year to mispriced labor. The books balanced. Nobody saw it. The audit found it in the first pass, before a line of software was built. Most field-service books are hiding one like it.

Your numbers

The Math Runs on Your Inputs

The application doesn't ask you to trust ours. It takes your payroll, your software stack, and your hours, then shows what your bottleneck costs per year. You see your own number on the screen before we ever speak.

We anonymize the client, never the number. The discipline that protects their name is the same discipline we bring to yours.

EXHIBIT 07 · The Invitation

You Built This Business. It Shouldn't Need You to Run It.

You've seen the numbers. You know what the manual work is costing you.

You should be able to step away for a week without your phone buzzing with questions your team should handle without you.

Every month you wait, a competitor is turning work you still do by hand into a system that runs without them. Your best people can tell the difference.

We start by finding one measurable leak and fixing it. You see the number before you commit to the rest.

If the fix is software, you do not get the agency horror story. You get the system your business needs, on time, and for at least 70% less than custom software used to cost.

We build it alongside your people and refine it until it fits like a glove. You keep us because we have become an engine for your growth, never because you are stuck with us.

Availability
5 / QUARTER

We accept 5 field-service companies a quarter across Metro Detroit, including Oakland and Macomb Counties, and we work on-site, at your shop. Most applications aren't a fit. That's by design.

Reviewed personally by T.J. Typinski II